Terms of Service

1.1 Eligibility Requirements

To use our Services, you must:

• Be at least 18 years of age or have parental/guardian consent
• Have the legal capacity to enter into binding agreements
• Provide accurate and complete information when creating an account or placing orders
• Comply with all applicable local, state, and federal laws

1.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.

1.3 Updates to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes through our Website or via email. Your continued use of our Services after such modifications constitutes your acceptance of the updated Terms.

3.1 Permitted Use

You may use our Services for:

• Personal, non-commercial purposes related to ordering food and accessing information
• Placing legitimate orders for food items and services
• Accessing menu information, nutritional data, and restaurant locations
• Communicating with us regarding orders, feedback, or customer service issues

You agree to provide accurate information and comply with all applicable laws when using our Services.

3.2 Prohibited Use

You are strictly prohibited from:

• Using our Services for any illegal activities or purposes
• Attempting to gain unauthorized access to our systems, accounts, or networks
• Interfering with or disrupting our Services or servers
• Violating the intellectual property rights of Church's Chicken or third parties
• Transmitting spam, unsolicited communications, or malicious code
• Providing false or misleading information in orders or communications
• Using automated systems (bots, scrapers) without our written consent
• Attempting to reverse engineer, modify, or create derivative works of our Services
• Engaging in any activity that could harm our reputation or business operations

4.1 Registration Requirements

To access certain features of our Services, you may need to create an account. When registering, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information as needed
• Choose a secure password and keep it confidential
• Accept responsibility for all activities under your account

4.2 Account Security

You are solely responsible for maintaining the security of your account credentials. We recommend using strong passwords and enabling two-factor authentication when available.

4.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or other conduct harmful to our business or other users.

5.1 Food Safety and Quality Standards

Church's Chicken adheres to strict food safety and hygiene standards in compliance with all applicable health regulations. We maintain proper food handling procedures, temperature controls, and cleanliness protocols to ensure food safety.

5.2 Menu and Pricing

Menu items, descriptions, and prices are subject to change without notice. We strive to maintain accurate information but cannot guarantee that all details are error-free. In case of pricing errors, we reserve the right to cancel or adjust orders.

5.3 Order Acceptance and Processing

All orders are subject to acceptance and availability. We reserve the right to:

• Refuse or cancel orders for any reason
• Limit order quantities per customer
• Discontinue items without notice
• Verify order details and payment information

5.4 Delivery Terms and Conditions

Delivery Zones: We deliver within specific geographical areas. Delivery availability and fees vary by location.

Delivery Times: Estimated delivery times are approximate and may vary based on order volume, weather conditions, and other factors. We are not liable for delays beyond our reasonable control.

Minimum Orders: Delivery orders may be subject to minimum order requirements, which vary by location.

Temperature-Sensitive Items: We use insulated packaging to maintain food temperature during delivery. However, we cannot guarantee that food will remain at optimal temperature throughout the entire delivery process.

5.5 Order Modifications and Cancellations

Order modifications or cancellations may be possible before preparation begins. Contact us immediately at +1 212-219-0764 if you need to modify or cancel an order. Once food preparation has started, modifications may not be possible.

5.6 Payment Terms

Payment is required at the time of order placement. We accept major credit cards, debit cards, and other payment methods as displayed on our Website. All payments are processed securely through encrypted payment systems.

5.7 Returns and Refunds

For information about returns and refunds, please refer to our Refund Policy, which is incorporated into these Terms by reference.

6.1 Our Intellectual Property

All content on our Website and in our Services, including but not limited to text, graphics, logos, images, videos, software, and trademarks, is the property of Church's Chicken or our licensors and is protected by copyright, trademark, and other intellectual property laws.

The Church's Chicken name, logo, and all related trademarks are owned by Church's Chicken and may not be used without our express written permission.

6.2 Limited License to Users

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes in accordance with these Terms. This license does not permit you to:

• Reproduce, distribute, or publicly display our content
• Modify or create derivative works based on our content
• Use our content for commercial purposes
• Remove or alter any copyright or trademark notices

6.3 User Content License

By submitting reviews, photos, or other content to our Services, you grant Church's Chicken a worldwide, royalty-free, perpetual license to use, reproduce, modify, and distribute such content for business purposes, including marketing and promotional activities.

7.1 Content Responsibility

You are solely responsible for any content you submit and warrant that such content:

• Is accurate and not misleading
• Does not violate any laws or third-party rights
• Does not contain offensive, defamatory, or inappropriate material
• Does not infringe on intellectual property rights

7.2 Content Moderation

We reserve the right to review, edit, or remove any user content at our discretion without notice. We do not endorse or guarantee the accuracy of user-generated content.

8.1 Service Availability

We do not warrant that our Services will be uninterrupted, error-free, or completely secure. We may experience downtime for maintenance, updates, or due to factors beyond our control.

8.2 Third-Party Content

Our Services may contain links to third-party websites or content. We are not responsible for the accuracy, completeness, or reliability of third-party content.

8.3 Professional Advice

Information provided through our Services, including nutritional information, is for general purposes only and should not be considered professional medical or dietary advice.

9.1 Excluded Damages

In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data or information
• Business interruption
• Personal injury (except where prohibited by law)
• Emotional distress

9.2 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, labor strikes, or technical failures.

11.1 No Responsibility

We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party services. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of third-party services.

11.2 Third-Party Terms

Your interactions with third-party services are governed by their respective terms of service and privacy policies. We encourage you to read these documents before using third-party services.

12.1 Termination by Company

We may suspend or terminate your access to our Services immediately, without prior notice, for any reason, including:

• Breach of these Terms
• Fraudulent or illegal activity
• Abuse of our Services or staff
• Non-payment of charges

12.2 Termination by User

You may discontinue using our Services at any time by closing your account or simply ceasing to use our Services.

12.3 Effect of Termination

Upon termination, your right to use our Services ceases immediately. Provisions regarding intellectual property, disclaimers, liability limitations, and indemnification shall survive termination.

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of New York, United States, without regard to conflict of law principles.

13.2 Dispute Resolution

Before pursuing formal legal action, we encourage you to contact us directly to resolve any disputes. Many issues can be resolved quickly through direct communication.

13.3 Jurisdiction and Venue

Any legal proceedings arising from these Terms shall be brought exclusively in the courts of New York, and you consent to the jurisdiction of such courts.

13.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not as part of a class, consolidated, or representative action.

14.1 Modification Rights

We reserve the right to modify these Terms at any time to reflect changes in our Services, legal requirements, or business practices.

14.2 Notification of Changes

We will provide notice of material changes through:

• Email notification to registered users
• Prominent notice on our Website
• In-app notifications where applicable

14.3 Acceptance of Changes

Your continued use of our Services after the effective date of any changes constitutes your acceptance of the modified Terms. If you do not agree to the changes, you must discontinue using our Services.

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our Website, constitute the entire agreement between you and Church's Chicken regarding the use of our Services.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of such provision or any other provision.

15.4 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations under these Terms without restriction.

15.5 Headings

The headings in these Terms are for convenience only and do not affect the interpretation of the Terms.